Delete your Asladi account
This page explains how to have your Asladi account (website and the Android app "Asladi – Vastgoed in Marokko") and its data deleted, and what we keep for legal reasons.
On the website
- Log in at asladi.ma.
- Go to My account › Delete account.
- Enter your password (or confirm by e-mail if you sign in with Google) and click Delete account.
In the Android app
- Open the app and log in.
- Go to Account › Settings.
- Tap Request account deletion and briefly tell us why.
Can't log in anymore?
Send an e-mail from your account's e-mail address to privacy@asladi.com.
What is deleted
- Your name, e-mail address, phone numbers, company details and profile photo
- Your login details and all sessions (website and app), including a linked Google login
- Your favourites, collections and saved searches
- Your trips, your relocation plan and your notifications
- Your listings with photos and proof of ownership
- Your identity document and other uploaded documents
- Your messages with the Asladi team
What we keep, for legal reasons
- Payments, orders and payouts (amounts and references, without your contact details), as long as tax law requires
- Rental contracts, signatures and receipts, as long as the law requires
- Completed purchase files you were a party to
- Messages, reviews and viewings with other users: they stay visible to them with "Deleted user" as the sender
- Your acceptance of the terms and your privacy requests, as proof
- The security log, with your account number only
When
After your request you have 14 days to change your mind; until then you can undo it. After that we erase your account. If a purchase, rental, payment or assignment is still running, Asladi helps you finish it first.